From our
Team of Experts
The Conversation Nobody Wants to Have and Why That’s the Problem
A new team member does not just fill a role. They shift the entire dynamic. This is one of the most underappreciated truths of running a small practice. When you hire someone, you’re not [...]
From our
Team of Experts
Changes To MassHealth in Effect as of August 1st
The cuts to the MassHealth Dental Program benefits were the result of federal cuts to Medicaid. Adult dental care provided to MassHealth recipients, which had been gradually increasing since 2013, is about to be [...]
ACTSmart’s Monthly
Infographic
A Quick Guide To Stronger Cybersecurity
October is Cybersecurity Awareness Month, and we’re proud to join this global initiative to help educate and empower our employees, customers, and community on how to stay safe online. In today’s digital world, cybersecurity [...]
Tech Talk
On 95.9 WATD
The new 2025 NIST password guidelines
Listen HERE Though it’s taken 13 years for NIST, the U.S. National Institute of Standards and Technology to catch up, here are the new guidelines. For consumers and business users, the new 2025 NIST password [...]
From our
Team of Experts
I found a practice to buy…now what?
When you are buying a new home, a home inspection is helpful to ensure that you fully understand the things you don’t have the expertise to evaluate. When buying your dental “home” the same [...]
HR
MA PAID FAMILY AND MEDICAL LEAVE ACT
Qualification for Leave and Amount of Benefits:
Employers neither decide whether an employee is qualified to take MA PFML, nor the amount of the weekly benefits to be awarded. These decisions are solely under […]
HR / Recruiting
Move With a Sense of Urgency and Over-Communicate
From the moment a candidate applies to the first day on the job, they are forming opinions about you, as an employer—just as we should be paying attention to every interaction with the candidate [...]
The
Grammar Goddess
Common American Punctuation Marks: 3 Top Rules
English is used around the world, but its rules may vary significantly in different countries. Here are just a few reminders of the American system’s requirements. We know that we end a sentence with [...]
October Newsletter
September Newsletter 2025
In The September Issue: How to Protect Your Smart Office DENTAL PRACTICE LEGAL UPDATE The low-hanging fruit Out of Sight = Out of Mind A for Apostrophes And MORE! Read .PDF [...]
Web Design Best Practices
Out of Sight = Out of Mind
Your customers are busy. Their inbox is full, their attention is short, and their loyalty can shift with a single click. That’s why staying in touch with them through consistent, well-crafted email
marketing isn’t just a […]
SEO Best Practices
ChatGPT Agent Mode: Your New Personal Research Intern
As someone who develops websites, mobile apps and all sorts of digital services at Belknap Mountain Web Services, I am always on the hunt for tools that let me deliver more value to clients. [...]
Financial Guidance
Credit Card Processing Tidbits ( Cloned )
In 20 years, I have yet to meet a merchant who does not want to pay the “lowest” processing percentage. Rest assured: When shopping for a credit card processor, there is no shortage of [...]
Your Weekly Video Tech Tip From ACTSmart IT
Outlook will flag your most important emails
Your inbox is about to get a powerful new ally.
Find out how Outlook’s latest feature could help you cut through the noise of junk and spot the emails that really matter (and save time too)…
All About Weave
The NEW Weave AI-powered platform is here!
How much do missed calls cost your practice?
Weave combines phones, texting, scheduling, reminders, reviews, payments, and much more into a single, unified platform.
As an authorized Weave partner, ACTSmart provides the best support and overall value for your new communication system.
