From our
Team of Experts

I found a practice to buy…now what?

April 16, 2025|Comments Off on I found a practice to buy…now what?

When you are buying a new home, a home inspection is helpful to ensure that you fully understand the things you don’t have the expertise to evaluate. When buying your dental “home” the same [...]

From our
Team of Experts

The Responsibilities of a Dental Director

April 16, 2025|Comments Off on The Responsibilities of a Dental Director

The Massachusetts Dental Regulations require specifically in 234 CMR 5.02(3) that “The owner(s) of a dental practice where any non-owner practices dentistry shall designate a dentist who holds a valid license pursuant to M.G.L. [...]

ACTSmart’s Monthly
Infographic

AI Fools

Why Your Family and Coworkers Need a Safe Word in the Age of AI Scammers always rely on deception to trick people out of their money, but the sudden wide availability of artificial [...]

Tech Talk
On 95.9 WATD

No Microsoft Account? No Windows 11

Listen HERE If you’re attempting to install Windows 11 on a machine using only a local account without signing into Microsoft, and you’re wondering why doing so appears to have become more difficult or obscure, [...]

Your Weekly Video Tech Tip From ACTSmart IT

Employees are falling for 3x more phishing scams

Cyber criminals are getting smarter, and businesses are paying the price – especially when it comes to phishing attacks.
Here’s what to watch out for…

All About Weave

The NEW Weave AI-powered platform is here!

How much do missed calls cost your practice?
Weave combines phones, texting, scheduling, reminders, reviews, payments, and much more into a single, unified platform.
As an authorized Weave partner, ACTSmart provides the best support and overall value for your new communication system.

Schedule a Weave Demo Today

Weave

April Demo Gift Card

April 7, 2025|Comments Off on April Demo Gift Card

Weave brings together a world-class phone system and a suite of communication tools, so it's easy to automate more tasks, keep schedules full, get paid faster, collect more reviews and much more. See a demo [...]

HR

MA PAID FAMILY AND MEDICAL LEAVE ACT

Qualification for Leave and Amount of Benefits:

Employers neither decide whether an employee is qualified to take MA PFML, nor the amount of the weekly benefits to be awarded. These decisions are solely under […]

HR / Recruiting

Hire For Attitude, Train for Skill

April 1, 2025|Comments Off on Hire For Attitude, Train for Skill

This is an old HR tenet, which all HR professionals know well.  Unfortunately, many hiring managers may have ever heard it before.  As an HR professional with 35 years experience in a variety of [...]

Scam Alert!

Editors Can Help Businesses Shine

March 2, 2025|

Does your business have a website? Who created the content? Who checked to ensure all the words and punctuation were the right ones? Does your company have bloggers who write about the products you [...]

Recent Newsletters

April Newsletter 2025

In This Issue: Windows 10 Support Is Ending. How to Prepare Your Practice. Dental Administration—a Beginner’s Reference ANTI-SEXUAL HARASSMENT POLICIES AND TRAINING FOR YOUR EMPLOYEES Employee Recognition Editors Can Help Businesses Shine Read .PDF [...]

March Newsletter 2025

In This Issue: Spring Clean Your Digital Life Mastering Time Management: Productivity Hacks for Busy Business Leaders Susan Rooks LinkedIn Ideas And More... Read .PDF

February Newsletter 2025

In This Issue: Cybersecurity For Tax Season—Protect Your Identity and Your Refund One Size Does NOT Fit All When It Comes to Background Checks More LinkedIn Profile Sections Everyday Banking Tips to Keep From [...]

January Newsletter 2025

In This Issue: 10 overlooked security actions you should prioritize in 2025 Your LinkedInTM About Section What can we do to make recruiting easier in 2025? And MORE! Read PDF [...]

December Newsletter 2024

In This Issue: Protecting Your Business From New Devices and Cyberthreats After the Holidays Important Legal Update LinkedIn Headlines The Romance Scam And MORE! Read PDF

A Study Group Dedicated to the Education and Support of Dental Office Managers

For years, ACTSmart IT hosted the Dental Managers Society meetings in our offices in Pembroke.

Then, COVID hit and life changed! We published special editions of our newsletter with vital information to help keep you informed and viable.  We shared our Team of Experts’ advice about PPP and PPE, CDC recommendations, legal advice as well as other encouragement to help you stay afloat.

After a few Zoom meetings, we stayed in contact through our monthly newsletters and weekly email blasts.

Consider these Wednesday emails your tech cheat sheet—news, tips, and a touch of “You’re kidding!”—all pulled together from trusted sources to keep you ahead of the curve. They also contain articles from our Team of Experts who contribute to this website and to our newsletter.
If you’d like to receive these emails, sign up here; there’s NO CHARGE and we will not spam you!

Another change – after almost 2 years without in-house meetings, we decided to downsize and to move to Wareham. Now, Beth and Justin are closer to home and  our grandkids have started school. Xander is in fourth grade and Sarah is in second grade,  so being closer to them is important to all of us.

Thank you for your support!
~Pam